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Instructional Guide

Step 1 – SingPass Registration and 2FA Setup

SingPass 2-Step Verification (2FA) is required for on-boarding. If you have not registered for a SingPass or have not set up the 2FA, please visit the SingPass website, or scan the QR codes below to do so. Should you require further assistance, please contact SingPass Helpdesk at 6643-0555.


Step 2 – Download Parents Gateway Mobile App

a. Open the Apple App Store or Google Play Store app on your mobile phone. 
b. Search for the ‘Parents Gateway’ mobile app, or scan the QR code below. 

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c. Download and install the app onto your phone. 
d. Enable ‘Allow Notifications’ to receive push notifications.
Note: Supported OS Versions - Android 6.0 or later & iOS 9.1 or later

Step 3 – One-Time On-boarding

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