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One Time Onboarding (For Parents)

Step 1 – SingPass Registration and 2FA Setup

SingPass 2-Step Verification (2FA) is required for on boarding. If you have not registered for a SingPass or
have not set up the 2FA, please visit the SingPass website (https://www.singpass.gov.sg), or scan the QR
codes below to do so. Should you require further assistance, please contact the SingPass Helpdesk at 6643-

Step 2 – Download Parents Gateway Mobile App

a. Open the Apple App Store or Google Play Store app on your mobile phone.
b. Search for the ‘Parents Gateway’ mobile app, or scan the QR code below.

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c. Download and install the app on your phone.
d. Enable ‘Allow Notifications’ to receive push notifications.

Note: Supported OS Versions - Android 5.0 or later & iOS 9.1 or later